How this site is written
Editorial Standards
Most of what people read about addiction and mental health online is written to rank rather than to be right. This page says how the writing here is handled, so you can judge it rather than take it on faith.
What gets reviewed
Anything clinical. That means the articles, the pages describing levels of care, and the pages about specific conditions and substances. Pages that are not clinical, such as our contact details or this one, are not reviewed, because there would be nothing for a clinician to check.
When it happens
Before publication, every time. Nothing clinical goes up and gets checked later.
Then again whenever a page changes substantially. Fixing a typo or a broken link does not trigger a new review. Changing what a page says about symptoms, risk, treatment or what to expect does, and the review date on the page changes with it.
What the reviewer is checking
That what the page says about symptoms, risk and treatment matches current clinical practice. That nothing overstates what treatment can do or how quickly it works. And that where a page describes something we do not provide ourselves, it says so.
How to tell
A reviewed page carries a line under the title naming the clinician and the date they read it, and their name links to their profile so you can see what they are qualified in. If a page carries no review line, it has not been reviewed. We would rather leave the line off than imply a check that did not happen.
Who writes it
Some articles are written by clinicians on our team, and those carry their name. The rest are written in house and published under the organisation, then reviewed by a clinician before they go out. We do not publish work by anonymous freelancers under a clinician’s name.
If we get something wrong
Tell us. Call the number on this page and say you are calling about the website. If a clinical claim is wrong we will correct it, and correcting it counts as a substantial change, so the page gets reviewed again and the date moves.
Questions this page does not answer
How we write and check things is one question. What treatment would look like for you is another, and admissions can answer that one day or night, at no cost.